Freight Charges are USPS Priority Mail from Boulder Creek, California

Sales Tax 8.25% sales tax applies to orders destined within California only. Customers are responsible for paying any taxes required by their own State, Country or Locality.

Mail Orders must first be submitted through our shopping cart so that we have a record of the order. You may then print and mail the receipt page including a check or money order made out to:  Newfoundland Health and Rescue, Inc. Be sure to also write your order number on the front of the envelope. Please allow 14 days for checks to clear. Mail to: Summer Poris, 15990 Bear Creek Rd., Boulder Creek, CA 95006-8602

Online Payments:  We accept secure credit card payments through PayPal, cash and checks.

Cancellations: Cancellations before any shipping- Refund minus any handling charges, Refunds after an item has already been shipped , minus shipping and handling after retun of item(s)

Shipping: Unless otherwise notified, please allow approximately 3-7 days for delivery.

Damage: If there is damage during shipping, you must note the damage to shipper, immediately . Most Items from health and Rescue are not easily broken

Returns: All returns, other than DAMAGE and including undeliverable, must obtain a Return Authorization from NEWFMART .Once item has been returned, a refund check or PayPal credit will be issued , excluding the shipping charges (both ways) and any handling charges.  NO returns will be accepted after 10 days. No returns on special orders.